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Sign approval lagging, businesses say

Councillor says delay means Council not meeting or exceeding the barriers to business issues identified through a Chamber survey.

Coun. Pallesen brought up a letter from a business doing temporary signs complaining about approval for temporary signs taking up to two weeks.

"We went to a lot of work, as did our staff for our sign bylaw," she said. "It's now taking this one business two weeks for a temporary sign approval."

She said that is a long time for a business that deals in temporary signs.

Pallesen said it also means they are not meeting or exceeding the barriers to business issues identified through a Chamber of Commerce survey.

CAO Staudt said staff are reviewing the process. in the letter the business requested the two week waiting period to be lowered to three days.

"To some extent that depends on the backlog," Staudt said. "That's one of the issues that we're facing right now. There are 12 permit requests in front of this one. So we deal with them as they walk through the door; first in first served."

Pallesen said that there needs to be a way to speed the process up, whether a new computer program or hiring a part-time employee.