RCMP take a man into custody at Sunrise Pharmacy on Main Street Friday morning. The pharmacy owner and RCMP differ on the use of the panic button to notify police of the incident. Mark Brett/Western News

RCMP take a man into custody at Sunrise Pharmacy on Main Street Friday morning. The pharmacy owner and RCMP differ on the use of the panic button to notify police of the incident. Mark Brett/Western News

Police call B.C. pharmacy’s use of panic button ‘unnecessary’

Pharmacist should have used 911 or non-emergency numbers when pharmacist felt they needed to push.

When should a panic alarm be used to notify police?

Pharmacist Joelle Mbamy and RCMP Supt. Ted De Jager have differing opinions on the matter, following an incident Friday morning when a man allegedly tried to fill forged prescriptions at Sunrise Pharmacy.

Mbamy, the pharmacist and owner, and her daughter Donna Mbamy-Conci, were working that morning when they say a man came in on two different occasions with prescriptions for pain medication.

Mbamy, after verifying with the doctor whose prescriptions were being used that he had not written them and concerned for her safety, pushed the panic button to alert police.

Related:UPDATE: Forged prescriptions prompt Penticton RCMP response

The man was taken into custody a short time later but what upset Mbamy and her daughter were comments from one of the police officers who she claimed told her the situation did not constitute an emergency and if they did something similar again there may be consequences.

“They’re (RCMP) telling us ‘forged prescription that’s nothing, why would you even bother pushing the panic button, we are rushing to come here,’ of course you should rush to come here and they are telling us ‘if you push again then (you) are at risk we won’t come or you’ll be charged with mischief,’” said Mbamy-Conci. “The police are angry and say we shouldn’t be pushing the panic button in a state of alarm because they don’t consider this an emergency where nation-wide when something like this happens it is the most serious emergency in a pharmacy.

“This is narcotics, you shouldn’t need to prove it (emergency) by somebody getting shot.”

Added Mbamy: “And if something should happen to me, what would the police do? The most they would do would be to put some red tape around here if I’m dead.”

However De Jager feels it would have been more appropriate for one of the women to have gone in the back and call the non-emergency or 911 instead of pushing the panic button.

“What happens when someone pushes a panic alarm at a bank or business or anybody else is every available police car comes code three, what we call lights and sirens,” said De Jager. “Lights and sirens under any circumstance puts the member and the public in jeopardy and we accept that risk to ensure that we get somewhere quickly.

“We have quite an aggressive response to that as well we should because if somebody is in grave danger only to attend there and find that it was actually allegedly only a stolen prescription pad.”

He added: “So that is what I would suggest is why the member would have said that to her, it’s basically a false alarm.”

According to De Jager not confronting the man and simply letting him go and allowing police to investigate afterwards with video and description would avoid any potential conflict.

“So again 911 would have been totally appropriate if she felt that way but a panic alarm is one level up from 911 and it’s a very deliberate response,” he said. “Essentially it’s a theft, I recognize that he’s trying to get drugs and medication which is fully under the control of the pharmacist but at the end of the day it’s a stolen prescription pad.

“To put that in perspective if the members are on the other side of town they’d be coming with lights and sirens as fast as they possibly could and the potential is always elevated. Even though people 99 per cent of the time, they see lights and sirens coming they pull over and but it’s that one per cent that’s always on the mind of that member when they’re going through an intersection.”

At this stage police say charges have not been forwarded on the matter.

To report a typo, email: editor@pentictonwesternnews.com.


 MarkBrett
Send Mark Brett an email.
Like the Western News on Facebook.
Follow us on Twitter

 

Police call B.C. pharmacy’s use of panic button ‘unnecessary’

Just Posted

A health-care worker prepares a dose of the Pfizer-BioNTech COVID-19 vaccine at a UHN COVID-19 vaccine clinic in Toronto, Thursday, Jan. 7, 2021. A single dose of Pfizer-BioNTech’s COVID-19 vaccine is barely enough to cover the average pinky nail but is made up of more than 280 components and requires at least three manufacturing plants to produce. THE CANADIAN PRESS/Nathan Denette
COVID-19 immunizations set to begin for age-based cohorts

Eligible seniors can book appointments through a call centre starting Monday, March 8.

Forty-seven vaccination clinics will open across Interior Health beginning March 15. (Canadian Press)
48 COVID-19 vaccine clinics to open across Interior Health

Select groups can book appointments starting Monday

National Lampoon creator Doug Kenney
Booknotes: The uproarious career of the ‘funniest man in the room’

Mike Selby discusses the life and times of National Lampoon creator Doug Kenny

Seniors in the Interior Health region can book their COVID-19 vaccinations starting Monday, March 8, 2021 at 7 a.m. (File photo)
Seniors in Interior Heath region can book COVID-19 shots starting Monday

Starting March 8 the vaccination call centre will be open 7 a.m. to 7 p.m. daily

Interior Health reported 33 new COVID-19 cases on March 5. (Black Press Files)
Interior Health reports 33 new COVID-19 cases on March 5

Over 300,000 vaccine doses have been administered provincewide.

Elvira D’Angelo, 92, waits to receive her COVID-19 vaccination shot at a clinic in Montreal, Sunday, March 7, 2021, as the COVID-19 pandemic continues in Canada and around the world. THE CANADIAN PRESS/Graham Hughes
‘It’s been a good week’: Tam hopeful on vaccines as pandemic anniversary nears

Tam says the addition of two new vaccines will help Canadians get immunized faster

(The Canadian Press)
‘Worse than Sept. 11, SARS and financial crisis combined’: Tourism industry in crisis

Travel services saw the biggest drop in active businesses with 31 per cent fewer firms operating

Pictures and notes in from friends and classmates make up a memorial in support and memory of Aubrey Berry, 4, and her sister Chloe, 6, during a vigil held at Willows Beach in Oak Bay, B.C., on December 30, 2017. THE CANADIAN PRESS/Chad Hipolito
Mother of slain daughters supports recent changes to Canada’s Divorce Act

Sarah Cotton-Elliott said she believed her children took a back seat to arranging equal parenting

Victoria man Brett Andersen is asking for people’s help to secure him one of eight free tickets to the moon. (Screenshot/@brettandersen Instagram)
Victoria man wants your help securing a free ticket to the moon

Japanese billionaire offering eight people a trip to the moon

The Conservation Officers Service is warning aquarium users after invasive and potentially destructive mussels were found in moss balls from a pet store. (BC Conservation Officers Service/Facebook)
Aquarium users in B.C. warned after invasive mussels found at pet store

Conservation officers were told the mussels were found in a moss ball from a Terrace pet store.

Hockey hall-of-fame legend Wayne Gretzky, right, watches the casket of his father, Walter Gretzky, as it is carried from the church during a funeral service in Brantford, Ont., Saturday, March 6, 2021. HE CANADIAN PRESS/Nathan Denette
Walter Gretzky remembered as a man with a ‘heart of gold’ at funeral

The famous hockey father died Thursday at age 82 after battling Parkinson’s disease

Donald Alan Sweet was once an all star CFL kicker who played for the Montreal Alouettes and Montreal Concordes over a 13-year career. Photo courtesy of Mission RCMP.
Ex-B.C. teacher who was CFL kicker charged with assault, sexual crimes against former students

Donald Sweet taught in Mission School District for 10 years, investigators seek further witnesses

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Most Read