A telephone call in which the caller claims that if you don’t make a payment, your power will be switched off is a scam, according to BC Hydro.
The Crown corporation is warning British Columbians about the new telephone scam. BC Hydro customers are receiving calls where the caller claims to represent BC Hydro and says power will be disconnected if a payment is not received.
BC Hydro reminds customers that the company does not collect credit card or bank account information over the phone.
“Customers are also reminded that if they receive a call from someone representing BC Hydro and they doubt the authenticity of the call, they should hang up and call back,” the company said.
If payment is actually past due on an account, BC Hydro will send notices asking for payment in the mail. It will also use an automated dialer to remind customers to make a payment before electricity supply is impacted.
BC Hydro customers are asked to report these calls by calling BC Hydro at 1-800-BC-Hydro, Cranbrook RCMPat 250-489-3471 and the Canadian Anti-Fraud Centre at 1-888-495-8501.