(Record file photo)

Administrator to oversee B.C. seniors’ home in wake of allegations of abuse, neglect

Island Health reports dozens of violations and delays at Comox Valley Seniors Village

A temporary administrator has been appointed to oversee a seniors’ home on Vancouver Island after a number of violations were found to have been committed, including disease outbreak and neglect.

The Island Health Authority said Monday that “numerous” routine and complaint-based inspections were conducted at the 136-bed Comox Valley Seniors Village in Courtenay, and “wide-ranging and stringent” restrictions were placed on its license in June.

But three months later, officials still found an “unacceptable” number of violations of the Community Care and Assisted Living Act, and too long of a delay to address them.

“Due to the operator’s inability to meet the care expectations outlined in legislation, the board of directors has taken the extraordinary action to appoint an administrator to manage the facility,” said board of directors chair Leah Hollins in a news release.

Susan Abermann, a past leader of Island Health’s residential care services and executive director of another facility with the same owner as Comox Valley Seniors Village, will serve as administrator for six months.

The care home is owned by Retirement Concepts, which was sold to a Chinese company, Anbang Insurance Group, in 2017. The Chinese government took control of Anbang’s assets in February 2018.

READ MORE: Founder of Chinese company behind 21 B.C. seniors’ homes gets 18 years for fraud

The authority’s medical health officer, Dr. Charmaine Enns, filed a report outlining 45 inspections and investigations conducted from March 1 to Aug. 23 of this year – an amount she called “exceptional.”

All but five of the 35 of the completed examinations identified violations, while 10 others remain in progress, related to disease outbreak, physical and emotional abuse, neglect, insufficient staffing, improper record-keeping, and aggression between residents.

RELATED: Province taking over seniors’ home care in southern B.C.

“This represents a widespread, systemic failure on the part of the licensee that will not be remedied by isolated responses to single contraventions,” Enns wrote.

“There are reasonable grounds to believe that currently there is a risk to the health and safety of persons in care at the facility.”

Don Broten, 85, has mixed dementia and has lived at the home for more than three years. In July, he nearly died after an outbreak of parainfluenza wasn’t recognized until the last minute.

“The system does work. It works long and slow and painfully, but it does in the end work,” said his wife, Delores, who started a letter-writing campaign to draw attention to problems.

“If they manage to keep the improvements that we’re looking for, there’s no reason for him not to live a lot longer.”

Anyone with concerns about conditions at a care facility should keep records and report them, she said.

“[The problems were] much bigger and more broken than we realized.”

KEEP READING: B.C. Seniors Advocate questions labour shortage in care homes

Like us on Facebook and follow us on Twitter

Just Posted

Assessed property values in Cranbrook set for estimated increase

Residential single-family property assessment values are expected to rise up to 10… Continue reading

RDEK votes to support proposed Cranbrook boundary extension

Final decision to be made by province on proposed municipal expansion to include 18 hectares

Housing development proposed for property alongside Innes Ave

Full development plan totals 292 dwelling units with four apartment buildings, 10 four-plexes

Cranbrook SAR tasked out twice over the last week

No injuries reported in separate motor vehicle incidents on Hwy 3/95 near Moyie

RDEK board leadership acclaimed for another term

Rob Gay and Clara Reinhardt to serve as chair, vice-chair for another yearly term

VIDEO: Kenney lays out key demands for meeting with Trudeau

Alberta Premier Jason Kenney aims for clear signs of federal action on two-day Ottawa trip

Province sues over sailing incident that killed teen with disabilities

Gabriel Pollard, 16, died from injuries after marine lift failed

First Nations want Big Bar landslide cleared ASAP to allow fish passage

Leadership calling for urgent action and resources to remove obstruction on the Fraser

Assessed value of Lower Mainland homes expected to decrease in 2020

Other areas of province may see modest increases over last year’s values

Chilliwack family’s therapy dog injured in hit and run

Miniature pit bull Fifty’s owner is a single mother facing close to $10,000 in vet bills

Cranbrook’s charitable organizations get ready for Christmas

The Holiday season is a time for joy and celebration, but for… Continue reading

Cougar destroyed in Penticton area after mauling dog, killing cat

This is the first reported incident with a cougar this year in the Penticton area

Feds not enforcing standards on Hungarian duck imports, B.C. farmer says

‘You have no way of knowing what’s in the bag’

No reports yet of Canadians affected by New Zealand volcano eruption, feds say

Missing and injured included tourists from the U.S., China, Australia, Britain and Malaysia

Most Read