Stahl Electric offers local business owners maintenance packages for continued care of your building’s electrical needs.

Stahl Electric offers local business owners maintenance packages for continued care of your building’s electrical needs.

She’s the SPARK in this electrical company

A master at multi-tasking, Nicky Heiz loves to be busy and loves to help

In most businesses there are two parts to the customer experience: there’s the person who performs the service (whether that’s dental work or electrical repair) and then there’s the person who answers the phone.

Sometimes they’re painfully uninformed, claim to be impossibly busy, or insist on scolding you before scheduling an appointment. And then there’s Nicky Heiz.

“Nicky is truly indispensable. She’s an integral part of our team as well as a unique asset to our company,” says Kendra Stahl of Stahl Electric.

Heiz does a lot more than just answer the phones, but that’s how most customers get to know her. If your lights won’t turn on half-an-hour before your store opening, Heiz can send out an electrician and hunt down the right replacement part. If you’re swimming in BCHydro paperwork and don’t understand how to get a rebate, Heiz will help you out.

“She’s been in the electrical industry for a long time. We actually head-hunted her from one of the local wholesalers a few years ago,” Stahl says. “She knows every part, tool and roll of wire out there — and we use thousands of different materials! She doggedly hunts down the best prices for our customers for all our job materials and keeps us up to date on all the newest and best products.”

Master multi-tasker

“I was born and raised in Cranbrook, and I’ve been a part of the electrical community over 15 years, which is crazy to say!” says Heiz. “I enjoy making customers happy and do my very best to accommodate everybody equally. The whole team at Stahl Electric is fantastic — everyone from the electricians to the owners work hard and treat people well.”

As Operations Manager at Stahl Electric Heiz is a master at multi-tasking, managing everything from project scheduling to estimates, invoicing and organizing Stahl’s electricians.

“She makes sure everything is running smoothly, and if anybody’s not performing at their best and brightest they’d better watch out!” Stahl says. “She is a genuine spark in our electrical company.”

When Heiz is finished juggling her duties at Stahl Electric she goes home to manage a busy young family and a few extra side projects.

“I have a great husband and a seven-year-old boy. We’re also billets for the Cranbrook Bucks, which my son loves. They’re great role models!” says Heiz, who also runs a home business selling cosmetics, called Beautycounter. “I’m a busy full-time working mom and don’t know how I manage it all, but I like to be helpful and busy all at once. I feel appreciated and cared-for at Stahl Electric — they understand family comes first, and treat all of their employees like part of their family.”

Stahl Electric is also a proud supporter of the Cranbrook Bucks, minor hockey, and other community groups. For home and business electrical work get in touch by calling 250-417-9139, or emailing info@stahlelectric.ca.

BCHydroBusiness and IndustrialLocal Business

Just Posted

Stock photo courtesy Cliff MacArthur/provincialcourt.bc.ca.
Double-murder trial in case of Cranbrook couple killed adjourned until January

A trial has been adjourned until January for two men charged with… Continue reading

Cranbrook Community Theatre (CCT) is presenting virtual visits and live letter readings with Santa, from Friday, Dec. 11, to Sunday, Dec. 13. Photo contributed
Cranbrook Community Theatre hosts Santa’s virtual visits and letter readings

Despite the restrictions imposed by the pandemic, Santa Claus is at large… Continue reading

Hugs and slugs
Second Wave Hugs & Slugs: Stay calm, be kind

Hugs: Huge Hugs for Harriet Pollock for the 35 years of participation… Continue reading

A laboratory technician holds a dose of a COVID-19 novel coronavirus vaccine candidate that’s ready for trial on monkeys at the National Primate Research Center of Thailand. (Mladen Antonov - AFP)
Interior Health reports 66 new COVID-19 infections

570 cases are active; 18 in hospital

Chris testing out the potential new van with his caregiver Kerry. Photo submitted.
Kimberley man starts GoFundMe for urgently needed wheelchair accessible van

Christopher Green, a Kimberley native currently residing in Tata Creek, has launched… Continue reading

An RCMP officer confers with military rescuers outside their Cormorant helicopter near Bridesville, B.C. Tuesday, Dec. 1. Photo courtesy of RCMP Cpl. Jesse O’Donaghey
Good Samaritan helped Kootenay police nab, rescue suspect which drew armed forces response

Midway RCMP said a Good Samaritan helped track the suspect, then brought the arresting officer dry socks

People line up at a COVID-19 assessment centre during the COVID-19 pandemic in Scarborough, Ont., on Wednesday, December 2, 2020. Toronto and Peel region continue to be in lockdown. THE CANADIAN PRESS/Nathan Denette
COVID-19 vaccine approval could be days away as pressures mount on health-care system

Many health officials in regions across the country have reported increasing pressures on hospitals

(Needpix.com)
Pandemic has ‘exacerbated’ concerns for B.C. children and youth with special needs: report

Pandemic worsened an already patchwork system, representative says

Cannabis bought in British Columbia (Ashley Wadhwani/Black Press Media)
Is it time to start thinking about greener ways to package cannabis?

Packaging suppliers are still figuring eco-friendly and affordable packaging options that fit the mandates of Cannabis Regulations

Join Black Press Media and Do Some Good
Join Black Press Media and Do Some Good

Pay it Forward program supports local businesses in their community giving

Janet Austin, the lieutenant-governor of British Columbia, not seen, swears in Premier John Horgan during a virtual swearing in ceremony in Victoria, Thursday, Nov. 26, 2020. Horgan says he will look to fill gaps in the federal government’s sick-pay benefits program aimed at preventing the spread of COVID-19. THE CANADIAN PRESS/Jonathan Hayward
B.C. premier says province prepared to patch holes in new federal sick-pay benefits

Horgan said workers should not be denied pay when they are preventing COVID-19’s spread

Most Read