UPDATE: Canada-wide Shaw service restored

Shaw customers across Canada are experiencing problems with telephone, TV and internet service.

UPDATE: 4:48 p.m.

Internet, phone and television service has been restored to Shaw customers as of 3 p.m PST.

A significant number of Shaw customers across Canada were impacted by the outage Thursday afternoon.

According to Shaw the outage was due to the result of a software failure during a routine upgrade to the network.

The matter is still being investigated.

———-

Shaw customers right across the country are experiencing outages to their telephone, television and Internet service.

Reports indicate the outage occurred about 1 p.m.

The outage is being investigated, according to Shaw’s website, and crews are working to restore service.

It is unclear how many customers across Canada are affected. In B.C., complaints of outages range from Vancouver, to Port Coquitlam, to Victoria, to Kelowna.

Stores in the Central Okanagan are reporting debit and credit machines to be down, affecting business for the day.

There is currently no estimated time of restoring service.

Are you affected by this outage? Let us know by clicking the contact button at the top of the page and submitting a news tip.

Just Posted

Firefighters train for ice rescue

Local emergency personnel get hands-on experience at Idlewild Lake.

WATCH: The top stories in Cranbrook this week

Take a look back at the top stories in Cranbrook between Nov. 11-17.

Forecasters promote avalanche safety awareness

Avalanche Canada advising backcountry enthusiasts to get proper training and equipment.

Oil dumped illegally at Tie Lake Transfer Station

The Regional District of East Kootenay is searching for any information in… Continue reading

Cranbrook boy, 6, creates blankets for kids

Elias Quick feels everyone deserves a fuzzy blankets, especially at Cranbrook Transition House and Alberta Children’s Hospital

Christmas Village 2017 in support of United Way EK

For the second year in a row, the Cranbrook Townsman, Kimberley Bulletin and Black Press are hosting a magical Christmas village in support of the community.

Forecast calls for a snowy Canadian winter

Canadians told to brace for a ‘classic’ Canadian winter with lots of snow

Queen Elizabeth II, Prince Philip celebrate 70th anniversary

The Queen and The Duke of Edinburgh are celebrating their platinum wedding anniversary

Charles Manson, leader of murderous ’60s cult, dead at 83

Charles Manson, whose cult slayings horrified world, dies

‘An officer and a gentleman’: Const. John Davidson is laid to rest

Thousands attend memorial service for slain Abbotsford Police officer

VIDEO: Coquihalla reopens near Merritt

Detours are available via Hwy. 8 and Hwy. 1

VIDEO: The Last Jedi is going to be the longest ‘Star Wars’ movie yet

Newest movie in the franchise will beat Star Wars: Episode II - Attack of the Clones

Most Read